Additional Items
Each order includes the shipment of one item. We’ll ship additional items to the same recipient/addressee for $2.45 each.
Additional Delivery Attempts
Each order includes one pick-up and delivery attempt. We will make up to two additional attempts (for a total of three) per request and charge $5.46 for each one. If we are still unable to complete the transaction, we will return the item(s) to you.
Undeliverable Items
Items returned to sender carry a $5.46 charge.
Signature Required
Items requiring a signature carry a $3.99 charge.
After Hours Delivery
If a portion of the order (either pick-up or delivery) falls outside the regular hours of operation of 8 a.m to 6 p.m. Monday to Friday, a 40% surcharge applies.
Standing Orders
Regular orders such as mail service from and to the post office, bank deposits, payroll, and inter-branch transfers at regular times that do not require a specific request to be placed either by phone or by web. Our couriers will be at your door at each pre-arranged scheduled time.
Wait Time
Wait time applies to orders when the courier has to wait to execute your request. The first 15 minutes are complimentary. Each additional 15-minute block carries a $21.00 charge.
Exceptions
While we will do our best to expedite your order within the advertised time frame, GO COURIER may not be held responsible for orders delayed by circumstances beyond our control, including road conditions, weather, traffic, accidents and acts of God.